At qris88, we believe that gambling should always be an enjoyable, controlled activity. Our comprehensive suite of player-protection tools empowers you to set boundaries, take breaks, and seek help whenever you need it.
qris88 operates as an internationally licensed and regulated online casino and sportsbook serving players across Indonesia — from Jakarta and Surabaya to Bandung, Medan, Bali, and beyond. We take our duty of care to every player on our platform extremely seriously. Responsible gaming is not a compliance checkbox for us; it is a core operational value woven into every layer of how the qris88 Platform is designed, monitored, and managed.
Gambling — whether on live casino games, sports markets such as BRI Liga 1 football, slot gacor (Indonesia's high-RTP slot category), or any other product on the Platform — carries an inherent financial risk. The majority of our players enjoy the qris88 experience as a form of entertainment within their means. However, we recognise that for a small number of individuals, gambling can develop into a problematic pattern of behaviour that affects personal finances, relationships, and mental well-being.
This page outlines the full range of tools and resources that qris88 provides to help every player stay in control. We strongly encourage all players to read this section carefully and to make active, informed use of the responsible gaming features available within their qris88 Account. If you ever feel that your gambling is no longer under your control, please contact our support team immediately — our Indonesian-speaking specialists are available 24 hours a day, 7 days a week, 365 days a year.
Important: qris88 is strictly a platform for adults aged 21 years and older. Gambling with money you cannot afford to lose, or gambling to recover previous losses, is a sign that you may need support. Help is always available — please read on.
qris88 enforces a strict minimum age of 21 years for all registered players. Mandatory KYC identity verification using your Indonesian KTP or passport is required before any withdrawal is processed. Underage gambling is illegal and will result in immediate account suspension.
Need to set a limit or take a break right now? Log in to your account and navigate to the Responsible Gaming section of your Account Settings.
Go to Account SettingsHonest self-assessment is the first step toward staying in control. Review the statements below. If any of them resonate with your recent experience, we encourage you to use the tools in this page or contact our support team today.
If you answered yes to two or more of the above, we strongly recommend that you contact our responsible gaming support team or activate a time-out or self-exclusion on your account immediately.
qris88 offers a comprehensive suite of responsible gaming tools, all accessible directly from your Account Settings. Here is a full overview of every control available to you.
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once your chosen limit is reached, no further deposits will be accepted until the limit period resets. Limit reductions take effect immediately; limit increases require a 24-hour cooling-off period to prevent impulsive decisions. Deposit limits are denominated in Indonesian Rupiah (IDR) and can be set from as low as Rp 50.000 per day.
Cap the total amount you are willing to lose over a defined period — daily, weekly, or monthly. When your net loss reaches the limit you have set, your account will be automatically restricted from further wagering until the limit period expires. This is one of the most effective tools for preventing financial harm from a run of bad luck.
Define how long a single gaming session may last. When your session time limit is reached, the Platform will display a notification and, depending on your settings, may log you out automatically. You can also enable optional session reminders at intervals you choose (e.g., a reminder every 30 minutes) to maintain awareness of time spent playing.
Take a short break from gambling by activating a time-out period of 24 hours, 48 hours, 7 days, or 30 days. During a time-out, your account is suspended for all real-money gambling activity. You may still log in to review your transaction history. Time-outs cannot be cancelled early — they must run their full duration, giving you a genuine cooling-off period.
If you feel you need a longer break or want to stop gambling permanently, qris88 offers self-exclusion periods of 3 months, 6 months, 1 year, or permanent exclusion. During self-exclusion your account is fully closed to all gambling activity, and you will be removed from all marketing communications. We retain your self-exclusion record for a minimum of 7 years to prevent re-registration attempts.
Enable periodic reality-check notifications that display a summary of your current session — how long you have been playing, your net win or loss for the session, and your total deposits for the day. These on-screen prompts appear at intervals you select and are designed to keep you grounded and aware of your gambling activity in real time.
All responsible gaming tools are available 24/7 in your Account Settings under the "Responsible Gaming" tab. If you need assistance activating any tool, our support team is available via live chat at any time — including during Ramadhan, Idul Fitri, Indonesian Independence Day (17 August), Nyepi, and all other Indonesian public holidays.
Setting up any responsible gaming tool on qris88 takes less than two minutes. Follow these steps to take control of your play right now.
Visit qris88 Login and sign in using your registered username and password. If you have two-factor authentication enabled, complete the verification step as prompted.
Click your username or account icon in the top right corner of the Platform to open the Account menu. Select "Account Settings" from the dropdown menu.
Inside Account Settings, navigate to the "Responsible Gaming" tab. You will see all available tools: deposit limits, loss limits, session time limits, time-out, self-exclusion, and reality checks.
Select the tool you wish to activate. Enter your preferred limit amount (in IDR) or time period, then review your selection carefully before confirming. Limit reductions and time-outs take effect immediately upon confirmation.
You will receive an email confirmation at your registered address confirming that your chosen limit or restriction is now active on your account. Save this email for your records.
If you experience any difficulty activating a tool, or if you wish to request self-exclusion urgently, contact our live chat support team immediately. We can activate restrictions on your behalf in real time.
Following these practical guidelines will help ensure that gaming on qris88 remains a fun, affordable leisure activity.
Decide how much you are comfortable spending before you log in. Treat this as your entertainment budget — money you can afford to lose — not an investment. Use our deposit limit tool to enforce this budget automatically.
Schedule gaming sessions in advance and set a firm end time. Avoid playing when tired, stressed, or under the influence of alcohol. Use our session time limit and reality-check tools to stay on track.
Chasing losses — increasing your bets to try to recover money you have already lost — is one of the most common warning signs of problem gambling. If you reach your loss limit for the day, stop playing and come back another time.
If gambling is causing you stress or you feel you are losing control, talk openly with a family member, close friend, or professional counsellor. Acknowledging the issue is the most important first step toward recovery.
qris88 goes beyond the minimum requirements of responsible gaming compliance. Here is what sets our approach apart from other platforms serving Indonesian players.
Every qris88 player must complete full identity verification — submitting their Indonesian KTP or passport — before any withdrawal is processed. This hard gate ensures that every account holder is a verified adult of at least 21 years, with no exceptions.
qris88's platform continuously monitors player behaviour for indicators of potentially problematic gambling patterns — including rapid session escalation, loss-chasing behaviour, and sudden large deposit spikes. When flagged, our responsible gaming team initiates a proactive welfare check with the player concerned.
When you activate a time-out or self-exclusion, qris88 immediately removes you from all marketing lists. You will not receive bonus offer emails, SMS promotions, or any other gambling-related communications for the entire duration of your exclusion period — including during major Indonesian holiday seasons such as Idul Fitri and Ramadhan.
Our responsible gaming support team includes trained welfare specialists who are native Indonesian speakers, available 24/7 via live chat. You can discuss your situation comfortably in your own language and receive genuinely empathetic, confidential guidance — not a scripted corporate response.
Your complete transaction history — every deposit via BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay, or LinkAja — is available in your Account at all times. Reviewing your actual spending regularly is a healthy habit, and qris88 makes your data accessible with no hidden fees or limitations on history retrieval.
A permanent self-exclusion on qris88 is exactly that — permanent. We retain your exclusion record for a minimum of seven years and our onboarding systems are designed to detect and block any re-registration attempt using the same identity documents. This is a genuine long-term commitment, not a temporary account closure.
If gambling is affecting your life or the lives of people around you, reaching out is the most important step you can take. qris88's support team and the resources below are here to help.
Our responsible gaming specialists are available 24/7 via live chat directly on the qris88 Platform. Conversations are private and confidential. We can activate limits, time-outs, and self-exclusions on your behalf in real time.
For non-urgent responsible gaming queries, welfare requests, or self-exclusion confirmation, write to our dedicated support address. Include "Responsible Gaming" in your subject line for priority routing.
[email protected]Sharing your concerns with a family member, close friend, or religious leader can be an enormously powerful first step. Indonesia has a strong culture of community and family support — lean on those around you if gambling is causing distress.
Indonesia has professional psychological counselling services available in major cities including Jakarta, Surabaya, Bandung, Medan, Bali, and Yogyakarta. A licensed mental health professional can provide structured support for compulsive gambling behaviours.
All responsible gaming support interactions with qris88 are strictly confidential. Your conversation with our welfare team will never be shared with other players, third parties, or used for any marketing purpose. We are bound by the same data protection standards described in our Privacy Policy.
Set your limits, stay in control, and enjoy everything qris88 has to offer — from live casino tables and sportsbook markets to slots and more — all within a safe, transparent, and fully protected environment.